This Privacy Policy describes how Hurstel ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the Well-Maintained mobile application (the "App"). This policy applies to all users in the United States.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
The data controller responsible for your personal information is:
Hurstel
Email: hurstel.os@protonmail.com
When you use Well-Maintained, you may voluntarily provide us with certain personal information, including but not limited to:
When you access or use the App, we automatically collect certain information, including:
We do not currently receive information about you from third-party sources.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We do not sell your personal information as defined under the CCPA/CPRA. We do not share your personal information for cross-context behavioral advertising purposes.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
| Data Category | Retention Period |
|---|---|
| Account Information | Duration of account + up to 24 months after deletion |
| App Usage & Analytics Data | Up to 24 months (then anonymized) |
| Server Logs (IP, access times) | Up to 24 months |
| Transaction Records | Up to 7 years (legal/tax obligations) |
| Support Tickets | Up to 3 years |
| Crash Reports | Up to 90 days |
| Consent Records | Duration of processing + applicable statute of limitations |
When data is no longer needed, we securely delete or anonymize it. Anonymized data may be retained indefinitely for analytics purposes.
We implement commercially reasonable technical, administrative, and organizational security measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
This App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hurstel.os@protonmail.com and we will promptly delete such information.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
| Right | Description |
|---|---|
| Right to Know | Request disclosure of the categories and specific pieces of personal information we collect, the sources, purposes, and third parties with whom we share it |
| Right to Delete | Request deletion of your personal information, subject to certain exceptions |
| Right to Correct | Request correction of inaccurate personal information |
| Right to Opt-Out of Sale/Sharing | Opt out of the sale or sharing of your personal information for cross-context behavioral advertising |
| Right to Limit Use of Sensitive PI | Limit the use and disclosure of sensitive personal information to purposes necessary to perform the services |
| Right to Non-Discrimination | We will not discriminate against you for exercising your privacy rights |
| Right to Data Portability | Receive your personal information in a portable, readily usable format |
To exercise any of these rights, you may:
We will verify your identity before processing your request and respond within 45 days. If we need additional time, we will inform you of the extension (up to an additional 45 days).
California residents may also designate an authorized agent to make requests on their behalf.
In addition to the CCPA/CPRA, residents of other US states may have similar privacy rights under their respective state laws, including but not limited to:
Residents of these states may exercise similar rights (access, deletion, correction, opt-out of sale/targeted advertising) by contacting us using the information provided in this policy.
The App may use cookies and similar technologies for essential functionality, including session management, security, and preferences. These technologies do not require consent as they are necessary for the App to function properly.
We do not use advertising cookies or tracking technologies for behavioral advertising purposes.
You have the right to request the deletion of your personal data. You may:
Upon receiving a valid deletion request, we will:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement). We may also disclose information in good faith when we believe it is necessary to:
If Hurstel is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Hurstel
Email: hurstel.os@protonmail.com